Maximizing Resources in Challenging Times
For the past ten to fifteen years, most activities involving Lean conversion have focused on the plant floor. Elimination of batch flow, inventory overage, space, and other waste has created extraordinary results. There is little doubt in my mind that at least some part of the increased productivity reported monthly by the U.S. government can be attributed to the adoption of Lean principles whether or not it is officially recognized.
Nevertheless, in these difficult economic times, the Lean results achieved in the manufacturing sector are understandably attracting new interest from other industries. Tightening budgets and looking for new ways to maximize the resources on-hand companies in healthcare, insurance, banking and other service areas are spurring the migration of a unique breed of executives from the manufacturing sector. As this migration is still in its infancy, the results may not be fully appreciated for years to come but progressive organizations have already begun to see the impact (see "Lean Thinking in Finance" as an example).
As has been proven in the manufacturing sector, people will remain the most critical element to success. And in this way the migration of Lean leaders makes sense. They have been part of the Lean business culture and in most cases lead their organizations over one of the most challenging hurdles any organization can face - a Lean transformation.
They are unique individuals with unique skills. Through "muda eyes" (the ability to identify and eliminate waste), they can visualize how to save space and boost productivity. They deal in action, not words, to inspire positive change, and excite and empower workers.
With over a decade of playing matchmaker to organizations and Lean leaders, we've have had the honor of working with industry's brightest and we're delighted to see Lean's movement into new industries. As Lean practitioners ourselves, we admit to taking our work with a certain amount of missionary zeal. But as many are already learning, enthusiasm over the results is nothing if not contagious.
Linford E. Stiles
President
Stiles Associates, LLC
