INDUSTRYWEEK SPEAKS WITH JEAN CUNNINGHAM ON IT AND LEAN
2/16/2009 —
IndustryWeek's Nick Zubko talks to Jean Cunningham about information technology and its role in the lean enterprise for the article, "Turning Software into a Solution."
Exerpt:
In fact, utilizing technology too early in the process can be a big mistake for most companies, according to Jean Cunningham, CFO of Stiles Associates, a consulting firm that specializes in lean and Six Sigma.
"IT should never be the frontrunner in implementing a lean business strategy," Cunningham says. "Companies who lead their lean efforts with IT never really dig down deep enough to find what drives their business, which means they miss out on some pretty important lessons. Once a process is proven to eliminate waste, then and only then should technology be used for support."
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